Dublin Bus says it's 'one of the top performers' and Twitter certainly disagrees 1 week ago

Dublin Bus says it's 'one of the top performers' and Twitter certainly disagrees

Would you agree?

A survey by the National Transport Authority has found which services are the most satisfying, and which are, well... the worst.

The survey found that 9 out of 10 passengers are satisfied with transport in the city (do we live in the same city?) and Luas and Dublin Bus perform well above the rest.

Dublin Bus decided to tell its Twitter followers the news last night, and let's just say everybody thought it was a joke.

They wrote: "Dublin Bus is one of the top performers in National Transport Authority customer satisfaction survey," and got these types of replies:

Advertisement

Advertisement

According to the survey, "19 percent of passengers give ‘general service’ as the reason for satisfaction, with another 19 per cent attributing their satisfaction to ‘ease and convenience’.

Anne Graham, CEO of the NTA, said: “The figures we are releasing today show that public transport customers are very satisfied with the overall level of service that they get on their buses, trains and trams."

Hmmm, never mind living in the same city... think we might be living on a different planet these days.