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26th March 2023
04:02pm BST

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"It was in the corner and on a plastic mat without any balls around so I thought I cleaned it pretty well. It was unexpected as little Jayden had only had a couple of accidents outside home since being toilet-trained," she explained.
Another parent told the staff about the accident and the mum was approached by a staff member.
“They asked me what happened, so I apologised and I showed them where it happened, and the guy sprayed the area with sanitiser… I never tried to hide it or run away.”
“She came up and said to me, ‘In this situation, you have to pay a fine’... I was very upset to hear that.”
The mum said she had to pay a $50 fine before leaving.
Staff say they don't usually mind incidents like these because they're normal and happen in smaller children, but this time they said "there was pee everywhere".
“This is a public area and I have to take responsibility for the other families who come here,” the owner added.
“I didn’t pee in the ball pit but I have to pay for the cleaning. She is welcome to come back to Cream House and negotiate it," she added.
What do you think? Is the owner wrong to charge the mum or does she have a point?Explore more on these topics: