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11th February 2018
02:10pm GMT

"Hi there. If you have been to our cafe you would know that out attitude to babies does not stink. At any given time, there are a number of babies in the cafe. We provide high chairs, changing facilities, happily warm bottles and make babycinos and have no problem with breastfeeding. But, we are a cafe not a crèche, and we have been getting an increasing number of complaints from (paying) customers about babies crying".The comment went on to say that it was the responsibility of staff at the cafe to keep the majority of their customers happy.
"People come to us for a treat, to relax and enjoy the food an atmosphere, and if something happens to disrupt that experience, be it a loud adult, child or dog, it’s our responsibility to address. It’s not something we relish or enjoy, quite to opposite in fact [sic], but our goal is always to keep the majority of our customers happy and protect our business".According to The Daily Mail, Jennie Hall, a friend of the mother, said that it's a fact of life that a three-month-old would cry and had the woman been a first-time mum, she would have been left in tears. Jennie acknowledged that a crying baby could annoy some customers but said that she and her friend weren't even offered takeaway bags for the food they had purchased.