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11th May 2023
11:55am BST
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The full €200 cost of living payment was paid, the spokesperson said, “but the Department is aware that in a small number of cases (in the region of 1% of payees) direct debits agreed via An Post Household Budgeting system were applied to the bonus payment, in addition to being applied to a person’s normal weekly payment.”
They are now working with An Post, the local authorities, and housing associations to identify the people affected.
“In cases where rent was deducted, we are working to recover the amount deducted and arrange for a refund to the affected customers.
They went on to say that “for other An Post deductions customers benefit from the full value of the payment through an increase in their credit union account balance or a reduction in balances due on household bills.
“The Department intends that the refunds for rent will be made to customers no later than by the end of May.”
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