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10th October 2016
03:40pm BST

Customers are your most important asset... we make sure we buy for them while still staying true to our goal of buying quality that doesn't break the bank. Word of mouth is crucial to our success too; a friend was approached by Holly Willoughby on holidays asking her where she had purchased her little larks dresses. That kind of promotion is invaluable.
We learned that... a business plan is fundamental for the growth of a start-up. We developed a step-by -step strategy, we had great product but limited capital, so we did as much of the work as we could ourselves. In order to enter the middle market with middle market prices, we needed to keep overheads to a minimum.
One of the biggest challenges was... choosing our name! Part of our business plan is that we wanted a brand that's not too girlie or precious or snobby. We want mums to love our clothes, and their kids to love what they wear too. We want our clothes to be worn dressed up or down, with cardigans and Mary-Janes, or with Converse and a hoodie. We also feel passionate about the product having longevity and lasting seasons and siblings.
Branding and identity are fundamental for a start-up to grow... we were lucky enough that Boys and Girls Creative agency offered to assist with our branding (Caroline is married to Rory, Executive Creative Director of Boys and Girls). The identity was perfect for the website, branded posters, bags, and labels. Once we had our logo, little larks wasn’t just a range of clothing; it was a brand.
We found a pop-up shop was a brilliant opportunity... to meet and chat to customers, it also meant we could avoid bricks and mortar rents until we got to grips with the reaction. Feedback from customers firsthand was invaluable, we kept hearing the phrase, "You can’t buy this type of product anywhere in Ireland," and we knew we were on the right track.
Our motto is... we only sell product we love ourselves and would buy for our own daughters.
Next up.... expanding the range for Autumn/Winter 2016 and our new e-commerce website, we're also working on lots more pop-up store spaces. We hope to expand the range further into cashmere and knitwear, occasionwear, baby clothes, and a new range for boys.
Get your little larks orders in at littlelarksclothing.com or find them on Facebook
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