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16th May 2018
02:00pm BST

"He told me to step aside and said he was calling a supervisor. I waited until his supervisor Juliette arrived. She did not even ask me the situation, but instead immediately told me I need to check a bag. "I again told her it was a medical device and I needed to carry it on. She started yelling at me to check the bag. In a condescending tone, she screamed in front of about 50 people waiting to board the flight 'how many boobs do you have.'"The mum went on to say that she had "never felt more harassed, disrespected and humiliated." Kelsey said that she "eventually gave in" and checked-in her bag, but that she is still frustrated that the airline staff didn't understand their own baggage policy. Her post has since been shared over 500 times.
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