A mum has been angered by an airline’s response when she tried to bring her breast pump in her carry-on luggage.
Kelsey Myers was travelling from Los Angeles on an American Airline’s plane with her carry-on luggage, a personal item, some breast milk, and a breast pump.
She was stopped before boarding by a flight attendant who told her she had “too many items.”
Kelsey said that she had read their airline’s policy and that she knew what she was allowed to bring – she also argued that the breast pump was a medical device and that the cooler was for breast milk.
However, she still was not allowed on the plane, even after a supervisor arrived and allegedly began shouting at her, asking her “how many boobs” she had.
On Facebook, Kelsey wrote:
“He told me to step aside and said he was calling a supervisor. I waited until his supervisor Juliette arrived. She did not even ask me the situation, but instead immediately told me I need to check a bag.
“I again told her it was a medical device and I needed to carry it on. She started yelling at me to check the bag. In a condescending tone, she screamed in front of about 50 people waiting to board the flight ‘how many boobs do you have.'”
The mum went on to say that she had “never felt more harassed, disrespected and humiliated.”
Kelsey said that she “eventually gave in” and checked-in her bag, but that she is still frustrated that the airline staff didn’t understand their own baggage policy.
Her post has since been shared over 500 times.
